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Frequently Asked Aged Care Questions

Frequently Asked Aged Care Questions

When the time comes for your loved one to receive some kind of Aged Care there are a lot of uncertainties that arise. It can be highly emotional for a family to be considering putting a loved one into care.

The best thing you can do for you piece of mind is talk to someone who respects and understands your situation. There are many Aged Care options available that you may not even know about that could help to keep your loved one at home or could be more affordable.

We’ve answered a few on the most frequently asked questions that come up around the topic of Aged Care to help you and your family make the decision that best suits you.

Q. How do I know if I need to consider moving my family member into Aged Care?

A. If you are noticing trends that are making you consider thinking about Aged Care for your loved one we advise that you first speak to someone else who knows the family member well. This could be the family doctor or even another close relative. Two opinions always help with this difficult and highly emotional decision.

The next thing to do is speak the Aged Care Assessment Team (ACAT). They will be able to give you a better understanding of where your loved one is at and the kind of care they will need through an assessment.

Q. What is an assessment?

A. An assessment isn’t anything to worry about. It is simply an evaluation by a trained professional in Aged Care Assessment of your health and physical needs. They will visit you and ask you some questions about your loved one’s life in order to find the best possible solution for them.

You loved one may have anyone present with them for the assessment and if they wish, you can ask their doctor to give the Aged Care Assessment Team (ACAT) Representative a list of their medical history to help them with their evaluation. These assessments are free and can be done in your own home.

Q. What if care is only needed for a short time?

A. There are many Aged Care Facilities that provide accommodation solutions for both permanent and short-term care. Once the ACAT representative has done the assessment arrangements can be made for long term or short term care.

Q. What are the standards for staff working in Aged Care Facilities?

A. Aged Care Homes are subject to an accreditation process and must pass a series of compulsory checks to operate. You have every right to expect that the staff working in a facility you are considering are fully trained to the highest standard. We encourage you to ask for proof of this fact.

Q. What kind of personal care can we expect?

A. Expertly trained, professional people who love what they do are the kind of people whom you want caring for your loved one. This is something that’s wise to discuss with your intended Aged Care Facility in order to keep accountability. Your family member deserves the best care available and to feel like they are at home in their new place of residence.

Q. How do I weigh up the costs of an Aged Care Facility for my loved one?

A. Understanding costs can be daunting but it’s an incredibly important part of the process. Balance Aged Care Specialists specialized in Financial Advice for families looking into Aged Care. Centrelink can be difficult to navigate, so we do it for you, ensuring you, and/or your loved one receives the support you’re entitled to.  

Q. What does it mean to be an Enduring Power Of Attorney?

A.  An Enduring Power of Attorney is a legal document that appoints someone else (the attorney) to act on behalf of the elderly person regarding matters of money and property if they become incapable of understanding.  Before acting under this jurisdiction of Enduring Power Of Attorney for your loved one it is again wise to speak to a professional who understands the restrictions of this title.

We understand that considering placing a loved one into Aged Care is a highly emotional decision for the family. Like any big life decision, you want to do it with the largest bank of knowledge to help you make the right decisions.

If you are uncertain about any aspect of the Aged Care process, give Balance Aged Care Specialists a call. We are passionate about and dedicated to ensuring your family feels valued and supported as you navigate this new season.


Jordie Cox





Posted: 10-Mar-2014. Author: Jordie Cox


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